Please contact us for a full explanation of our policy and steps on how to request an RA#.
All products returned must be in new, unused condition with all packaging and tags included. If it has been “taken for a test ride” or installed on the bike it is no longer eligible unless it is defective, which would be a product warranty.
Eligible returns or exchanges must be arranged within 2 calendar days from date received.
Each return must have an approved RA# (Return Authorization Number) and be shipped back to Super Bike Depot within 10 business days from receipt of RA#.
Once you request an RA# go ahead and place a new order (online or over the phone) for the desired replacement, we will process the order and get it headed your way.
When our team has received, and inspected the item (typically within 24 hours of landing at SBKD) your refund will be processed with a credit being applied to your original method of payment (Credit Card, Pay Pal etc…). Please be aware that it can take 24-48 hours for the credit to show on your credit card account, this depends on your credit card company.
We reserve the right to apply a restocking fee when the item in question does not meet our return criteria.
You are only responsible for shipping the items to us here to us. (Remember we have Prepaid FedEx Labels we can send you for $9.95)
Note: Please do not abuse this policy by ordering multiples of the same or similar items with the intention of returning a majority of the order. If you need assistance choosing the right size etc., please contact us and we will be happy to help!
Brake Line Kits are all Custom Made and will be subject to a 30% Restocking Fee in the event they need to be returned. Due to the 100+ combinations the lines are available in we may never receive another order for the exact combination returned.